MISSION: UCP WORK, Inc. is dedicated to providing services to residents of the Tri-Counties with developmental disabilities, so that they may work and live as contributing citizens within the community of their choice.

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TITLE:         IES Job Coach

Immediate Supervisor:         Director – Program Services

Supervision Exercised:       Persons Served



Under the supervision of the Program Services Director, this position is responsible for carrying out objectives of evaluation and training and maintaining a high standard of programming.  The Job Coach is responsible for coaching individual placements, ensuring quality, program participant driven placements and customer satisfaction.



  • Monitors proper implementation and documentation of the Individual Service Plans for each program participant
  • Coordinates the overall implementation of the program as it relates to the active treatment of each program participant in his/her ISP in conjunction with Employment Services Management
  • Ensures that program components meet the assessed needs of the program participants in his/her ISP in conjunction with Employment Services Management
  • Assists in compliance with Agency policies and CARF regulations
  • Responds promptly to emergency situations
  • Uses crisis intervention techniques in emergency situations when program participants are in danger of injury to themselves or others
  • Ensures that program participant notes are completed in a timely manner
  • Acts as a liaison between the employer, persons served and UCP WORK, Inc.
  • Attends scheduled meetings and in-service trainings as required
  • Handles approved petty cash disbursement as it relates to program implementation
  • Complies with all UCP WORK Inc. policies and procedures
  • Other related duties, responsibilities and special projects on an as needed basis



  • Ability to stand, sit for long periods of time
  • Ability to go up and down stairs
  • Ability to speak, read, hear and understand technical written materials
  • Lifting may be required; may exceed 25 lbs 
  • Ability to bend, lift and carry
  • Ability to operate machinery without posing a safety hazard to self and others
  • Full range of motion above the head
  • Ability to implement Crisis Management Safety & Restraint techniques as needed



  • High school diploma or equivalent required; Associate of Arts degree or equivalent in related field preferred
  • Two (2) years’ experience working with persons who are elderly or with developmental and/or other disabilities in group and individual situations
  • Three (3) years’ increasingly responsible supervisory experience
  • Demonstrated ability to maintain confidentiality regarding consumer and other related information
  • Excellent verbal and written communication skills
  • Ability to complete tasks with numerous interruptions
  • Ability to work with little direct supervision
  • Ability to manipulate numbers
  • Strong proficiency in Microsoft Office (esp. Word, Excel, Outlook)
  • Compassion and respect for persons with disabilities
  • Valid CA Driver’s License and personal vehicle
  • Valid certification in CPR/1st Aid (Training available)


Note:   At the discretion of the Personnel Officer, additional related experience and/or education may be substituted or waived in lieu of the requirements specified above under “Education and Experience.”